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Generative AI & assistants

Mastering ChatGPT from A to Z

From getting started to advanced uses: data analysis, custom GPTs, images, search and automation.

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Duration
21 h · 3 days
Level
Beginner
Format
On site · Remote · Blended
Max. group size
12 participants

Overview

A complete path to use ChatGPT in a professional setting. Participants discover the interface and settings, learn to write effective prompts, then explore file and data analysis, image generation, web search, projects and custom GPTs. The program ends with business use cases and a module on security, privacy and ethics, for independent and responsible use.

Who this program is for

  • Professionals from all fields who want to be more productive with ChatGPT
  • Company teams supported through a generative AI rollout
  • Training centers offering a complete ChatGPT course

Prerequisites

  • No technical prerequisites
  • A ChatGPT account (free or paid plan depending on the features covered)
  • Comfortable with common office tools

Learning objectives

  • Master the ChatGPT interface, models and settings
  • Write effective, reproducible prompts
  • Save time on writing, summarizing, planning and analysis
  • Analyze documents, spreadsheets and data with ChatGPT
  • Create visuals, use voice and web search
  • Design projects and custom GPTs for your job
  • Use the tool while respecting privacy, GDPR and ethics

Detailed curriculum

9 modules · 21 h · 3 days

Day 1
Getting started and settings2.5 h
40% theory · 60% practice
  • Interface, conversations and history
  • Available models and when to use them
  • Custom instructions and memory
  • Privacy and data usage settings
  • Mobile and desktop apps
Writing effective prompts in ChatGPT2.5 h🛠 1 workshop
30% theory · 70% practice
  • Structure of a good prompt
  • Roles, examples and format constraints
  • Iterating and refining an answer
  • Reusing your best prompts
🛠 Hands-on workshops
Everyday prompts workshop1.5 h

Participants write and improve prompts for their real tasks.

✅ Deliverable : Ten tested prompts
Productivity: write, summarize, plan2 h
20% theory · 80% practice
  • Emails, meeting minutes and professional documents
  • Summarizing long texts and meetings
  • Tables, action plans and planning
  • Rephrasing and translation
Day 2
Analyzing files and data3 h🛠 1 workshop
20% theory · 80% practice
  • Importing PDFs, documents and spreadsheets
  • Asking questions about a document
  • Data analysis and chart creation
  • Cleaning and transforming a table
  • Checking the reliability of results
🛠 Hands-on workshops
Analyze a real dataset2 h

From a spreadsheet, extract indicators, produce charts and write a summary.

✅ Deliverable : An analysis report with charts
Images, voice, web search and deep research2 h
25% theory · 75% practice
  • Generating and editing images
  • Voice conversation
  • Web search and citing sources
  • Deep research and structured summaries
Projects and custom GPTs2 h🛠 1 workshop
20% theory · 80% practice
  • Organizing your work into projects
  • Creating a GPT: instructions, knowledge, capabilities
  • Testing and improving a GPT
  • Sharing a GPT with your team
🛠 Hands-on workshops
Build your job-specific GPT1.5 h

Each participant designs a custom assistant that meets a need in their job.

✅ Deliverable : A working custom GPT
Day 3
Use cases by profession2.5 h
15% theory · 85% practice
  • Marketing and communication: ideas, content, calendars
  • HR: job postings, interviews, onboarding
  • Finance and management: analyses, reports, monitoring
  • Customer support: template replies, knowledge base
  • Training: outlines, quizzes, teaching materials
Going further: tasks, agents and API1.5 h
50% theory · 50% practice
  • Scheduled tasks and automations
  • Introduction to agents and connectors
  • Overview of the API for developers
  • Extending with Make, n8n or Zapier
Security, ethics and final project3 h🛠 1 workshop
20% theory · 80% practice
  • Sensitive data, GDPR and company policy
  • Bias, copyright and transparency
  • AI usage charter for the team
  • Capstone project presentation
🛠 Hands-on workshops
Final project and usage charter2 h

Each participant presents a concrete use of ChatGPT in their job and proposes the associated usage rules.

✅ Deliverable : A presentation and a team usage charter

Tools and technologies

ChatGPTGoogle SheetsMicrosoft Excel

Teaching methods

  • Live demonstrations and guided exercises
  • Workshops by profession (marketing, HR, finance, support…)
  • Gradual construction of a capstone project
  • Individual feedback from the trainer

Assessment

  • Hands-on exercises in each module
  • Creation of a custom GPT presented to the group
  • Final knowledge-check quiz

Required equipment

  • A computer with an internet connection
  • An active ChatGPT account
  • A few (non-confidential) documents and working files for the exercises

Resources provided

  • Course materials and illustrated step-by-step guides
  • Prompt library by profession
  • Instruction templates for custom GPTs

Career outcomes

  • Full autonomy with ChatGPT
  • Ready-to-use custom assistants within your team
  • A gateway to automation and building AI agents
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